| Title : | Experiential approach towards the development of cultural intelligence: Perceptions of International (civil servant) expatriates : master thesis - second cycle | | Material Type: | printed text | | Authors: | Burim Alili, Dissertant ; Memet Memeti, Thesis advisor | | Publisher: | Tetovë : Fakulteti i Shkencave Shoqërore Bashkëkohore - UEJL | | Publication Date: | 2019 | | Pagination: | 97 p. | | Layout: | ill. | | Size: | 30 cm | | General note: | Includes bibliographical references
Includes bibliographical footnotes
Includes appendix | | Languages : | English (eng) Original Language : English (eng) | | Abstract: | Abstract
With the international business environment becoming increasingly globalized and culturally complex, the current study discusses cultural intelligence as one of the most important capabilities that global managers working across multiple cultures should develop. Cultural intelligence regarded as individual's capability to function effectively in culturally diverse situations (Ang & Van Dyne, 2008) is claimed to be of developmental nature (Thomas & Inkson, 2003). However, since the previous literature has not properly addressed the process of developing cultural intelligence, there is a lack of knowledge how individuals actually develop their cultural intelligence. For this reason, this study aims at exploring and understanding International civil servants' perceptions on their development of their cultural intelligence on multiple long-term international assignments. The research findings are expected to contribute to the body of knowledge on cultural intelligence. Given the exploratory nature of this study, the research was carried out by applying interpretative phenomenological analysis (IPA) based on the qualitative methodology. Five International Civil Servants having been on more than one long-term international assignment took part in the research. The data were collected by conducting semi-structured interviews in order to explore the International civil servants' experiences in developing their effectiveness in culturally different settings. Afterwards, the data were analyzed based on the procedure suggested by IPA. The research findings depict International civil servants ' development of cultural intelligence as a continuous process of experiential learning triggered by cultural novelty and a necessity to adjust to new circumstances in order to be effective. Cultural intelligence is increased through iterative learning from experience which takes place over time. The findings also suggest treating development of cultural intelligence as a highly individual process depending on unique circumstances. Finally, in the long-run individual's cultural intelligence evolves into sustainable personal growth known as global mindset. On the basis of the research findings, this study contributes to the knowledge of cultural intelligence by increasing the understanding of the practical process of developing cultural intelligence and proving the developmental nature of cultural intelligence. Additionally, it raises the awareness of individuals' cultural biases which might hinder effective behavior abroad. Finally, this study draws attention to the differentiation between cultural and geographical distance, especially important in Europe. Not only do the findings of this research contribute to the knowledge of cultural intelligence, but also raise some practical implications and some new ideas for future research. | | Link for e-copy: | https://repository.seeu.edu.mk/sites/thesis/ThesisSharedDocs/MA_112193.pdf | | Record link: | https://library.seeu.edu.mk/index.php?lvl=notice_display&id=19091 |
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Experiential approach towards the development of cultural intelligence: Perceptions of International (civil servant) expatriates / Burim Alili 
