| Title : | Programming Microsoft Dynamics CRM 4.0 | | Material Type: | printed text | | Authors: | Mike Snyder, Author ; Jim Steger, Author | | Edition statement: | 2nd edition | | Publisher: | Redmond, Washington : Microsoft Press | | Publication Date: | 2008 | | Pagination: | xxi, 615 p. | | Layout: | ill. | | Size: | 24 cm | | ISBN (or other code): | 978-0-7356-2378-1 | | General note: | Includes index (p. 607-615) | | Languages : | English (eng) Original Language : English (eng) | | Descriptors: | Management - Computer programs
Microsoft CRM
Relationship marketing
| | Class number: | 658.812 | | Abstract: | Get a practical introduction to Microsoft Dynamics CRM now updated for Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM is a value-packed customer-relationship management (CRM) solution for small- and mid-market businesses. The latest version adds workflow management capabilities, and will be delivered as an on-demand service through Microsoft Office Live. With topics that include developing new functionality, designing implementations, and integrating Microsoft CRM with other business applications including Microsoft Office Outlook, Microsoft Office InfoPath, and Microsoft SharePoint Products and Technologies this is one of the only books written for both developers and those who implement business solutions. Authored by experienced practitioners, this book provides case studies, integration and performance guidelines, and toolsets the information you need to help you create successful CRM solutions. This book also explains how to maintain Microsoft Dynamics CRM 4.0, making it of interest to IT professionals who support Microsoft Dynamics CRM 4.0 users. And power users will learn how to customize individual Microsoft Dynamics CRM 4.0 experiences. This introduction includes a 120-day evaluation copy of Microsoft CRM 4.0, as well as sample data and code samples on the Web.
Key Book Benefits:
* Delivers practical information from expert authors who have deployed, customized, and maintained Microsoft Dynamics CRM in the field
* Provides case studies, integration and performance guidelines, and toolsets
* Includes code samples, and demo data will be available on the Web
* Features a CD with a 120-day evaluation copy of Microsoft Dynamics CRM 4.0 | | Contents note: | Overview and Setup; Setup and Common Tasks; Managing Security and Information Access; Entity Customization : Concepts and Attributes; Entity Customization: Forms and Views; Entity Customization : Relationships, Custom Entities, and Site Map; Reporting and Analysis; Workflow; Microsoft Dynamics CRM 4.0 SDK; Form Scripting and Extensions; | | Record link: | https://library.seeu.edu.mk/index.php?lvl=notice_display&id=17267 |
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