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Make a suggestion Refine your searchThe Guide to a Successful Managed Services Practice / Erick Simpson
Title : The Guide to a Successful Managed Services Practice : What Every SMB IT Service Provider Should Know... Material Type: printed text Authors: Erick Simpson, Author Publisher: Garden Grove, CA : Intelligent Enterprise Publication Date: 2000 Pagination: 314 p. Layout: ill. Size: 25 cm ISBN (or other code): 978-0-978894-30-6 General note: Includes index (p. 305-314)
Includes bibliographical references
Languages : English (eng) Original Language : English (eng) Descriptors: Customer services - Marketing
Service industriesClass number: 658.8 Abstract: The Guide to a Successful Managed Services Practice applies some of the most innovative and highly effective Managed Services techniques ever developed, and proven to increase long-term predictable revenue, thereby increasing an IT Organization's value. Leverage MSP University's successful Managed Services concepts - 3 Killer Managed Services deliverables - A Unique Managed Services Sales Process so successful that Clients can't resist signing your Agreements - Pricing your Managed Services deliverables for Maximum Profit - What to do after your Client is sold - Advanced Annuity-Based revenue philosophies. The Guide to a Successful Managed Services Practice includes everything you'll need to: - Transition to a successful, Annuity-Based Managed Services model and Evaluate your existing Clients and calculate what they'll be worth on a Monthly and Yearly basis when converted to Managed Services - Successfully market and sell Managed Services to new Clients - Increase your organization's overall value by transitioning to an Annuity-based Service Delivery model. Contents note: How the Managed Services Model Affects Valuation; Managed Services deliverables; Pricing Managed Services; Selling Managed Services to Existing Clients; Managed Services to the New Client; What to do After your Client is Sold; Marketing managed services - 12 Steps to Success; Getting in the Door - The Importance of Consistent; An Advanced Annuity - Based Revenue Philosophy; Record link: https://library.seeu.edu.mk/index.php?lvl=notice_display&id=17300 Hold
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Barcode Call number Media type Location Section Status 1702-001992 658.8 Sim-Gui 2000 General Collection Library "Max van der Stoel" English Available
Title : Маркетинг на услуги : луѓе, технологија, стратегија Other title : Services marketing : people, technology, strategy Material Type: printed text Authors: Christopher H. Lovelock, Author ; Jochen Wirtz, Author ; Стефанија Маџоска, Translator Edition statement: 7th edition Publisher: Скопје : Арс Ламина Publication Date: 2013 Pagination: xxii, 626 p. Layout: ill. Size: 29 cm ISBN (or other code): 978-6-08-229429-2 General note: Includes bibliographical references and indexes Languages : Macedonian (mac) Original Language : English (eng) Descriptors: Customer services - Marketing
Management
Marketing
Professions --Marketing.
Service industriesClass number: 658.8 Abstract: "Маркетинг на Услугите"-Услугите доминраат со светската индустрија што е во експанзија како никогаш досега. Вештините во маркетингот и маркетингот на услуги никогаш порано не биле поважни отколку што се денес. Овој текст зазема изразена менаџерска перспектива, а сепак е вкоренете во солидни академски истражувања. Текстот помага да се премостат сите пречесто забележувани јазови меѓу теоријата и реалниот свет. Contents note: Нови перспектини на маркетингот во услжната екномија; Потрошувачко однесување во контекст на услугите; Позиционирање услуги на конкурентни пазари; Развој на услужни производи: Основни и дополнителни елементи; Дистрибуција на услуги преку физички и електронски канали; Поставување цени и воведување менаџмент на приходите; Промовирање услуги и едуцирање на клиентите; Дизајн и управување со услужните процеси; Баланс на побарувачката и производите капацитети; Оформување на услужната средина; Управување со луѓе за унапредување на услугите; Управување на одноците и градење лојалност; Справување со жалби и надоместок на услуга; Подобрување на квалитетот и продуктивноста на услугите; Стемеж кон лидерска позиција во услугите; Record link: https://library.seeu.edu.mk/index.php?lvl=notice_display&id=15775 Hold
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Barcode Call number Media type Location Section Status 3702-001364 658.8 Lov-МarM 2013 General Collection Library "Max van der Stoel" Macedonian Available 3702-001487 658.8 Lov-МarM 2013 General Collection Library "Max van der Stoel" Macedonian Available 3702-001488 658.8 Lov-МarM 2013 General Collection Library "Max van der Stoel" Macedonian Available 3702-000850 658.8 Lov-МarM 2013 General Collection SEEU Library Skopje Macedonian Due for return by 07/08/2020
