EBSCOhost
World Bank
EconBiz
De Gruyter
OpenEdition
European Respiratory Journal
Mathematical Sciences Publishers Journals
Edward Elgar Publishing UN iLibrary HeinOnline Directory of Open Access Books SAGE Journals ASTM Compass Arxiv
From this page you can:
| Home |
Descriptors
Make a suggestion Refine your searchConflict resolution / Daniel Dana
Title : Conflict resolution : mediation tools for everyday worklife Material Type: printed text Authors: Daniel Dana, Author Publisher: New York : McGraw-Hill Publication Date: 2001 Series: A briefcase book Pagination: xii, 169 p. Size: 23 cm ISBN (or other code): 978-0-07-136431-7 General note: Includes index Languages : English (eng) Descriptors: Conflict management
Interpersonal conflict
MediationClass number: 658.4 Record link: https://library.seeu.edu.mk/index.php?lvl=notice_display&id=11568 Hold
Place a hold on this item
Copies
Barcode Call number Media type Location Section Status 5702-012476 658.4 Dan-Con 2000 General Collection Library "Max van der Stoel" English Available
Title : Interpersonal conflict Material Type: printed text Authors: William W. Wilmot, Author ; Joyce L Hocker, Author Publisher: Boston : McGraw - Hill Publication Date: 1998 Pagination: xiii, 290 p. Layout: ill. Size: 24 cm ISBN (or other code): 978-0-697-32724-6 General note: Includes bibliographical references (p. 263-280)
Includes index (p. 281-290)
Languages : English (eng) Original Language : English (eng) Descriptors: Conflict (Psychology)
Interpersonal conflictClass number: 303.6 Abstract: This book is a complete guide to interpersonal conflict. The central principles of effective conflict management are examined in all types of contexts—from romantic relationships to the workplace. The fifth edition retains all the popular features of earlier editions while incorporating over 200 new reports of the latest research. Many of the chapters are expanded and enlivened with considerably more analysis and examples from the workplace and other public contexts. In addition, throughout the book, increased focus is directed toward the influences of culture and gender. Chapter 1 reviews conflict assumptions, metaphors about conflict, and the framing effects of culture and gender. The new lens model of conflict demonstrates how partners have different perceptions in all conflicts and how these also differ from outsider views. Chapter 2 presents the often quoted definition of conflict refined in the previous editions. The spirals of destructive and constructive conflict demonstrate the interactive dynamics that escalate in all disputes. New illustrations enhance the presentation of content, relational, identity (face-saving), and procedural goals in chapter 3. Here you will find useful new insights forged from intervention into disputes in personal relationships and organizations. Chapter 4 expands on the major ways people conceptualize power and shows how these views affect struggles as they unfold. This chapter sharpens the treatment of either/or and both/and perspectives found in earlier editions. New insights appear in chapter 5 regarding avoidance, verbal aggressiveness, and violence. The new information is challenging and worth a close read, for at the heart of all conflict dynamics are the communicative choices made by the parties involved. The assessment devices that many of you found so useful are still resident in chapter 6. Each of these have been refined in response to your suggestions. Chapter 7 not only covers the now standard approaches to negotiation but extends the analysis into some of the latest feminist views of negotiation. Many new examples bring negotiation principles into our everyday lives. Chapter 8 has a dual task—showing how to move out of avoidance and also how to self-regulate destructive moves. You will find very useful information on how to alter both of these patterns and move conflict into a constructive zone. Chapter 9 has been almost totally revised and expanded. The explosion of interest in mediation is evident in this chapter, with extensive information about types of mediation and the skills needed for successful mediation. A significant component on different cul¬tural methods for handling conflict will pique your interest, for it challenges some widely held assumptions about conflict management and gives us a backdrop for reviewing.... Contents note: Conflict Components; perspectives on Conflict; The Nature of Conflict; Saving Face and Getting What You Want; Power; Styles and Tactics; Conflict Intervention; Conflict Assessment; Negotiation; Transforming Your Conflicts : Engagement in the Midrange; Third-party Intervention; Record link: https://library.seeu.edu.mk/index.php?lvl=notice_display&id=9913 Hold
Place a hold on this item
Copies
Barcode Call number Media type Location Section Status 5702-014190 303.6 Wil-Int 1997 General Collection Library "Max van der Stoel" English Available 5702-014741 303.6 Wil-Int 1997 General Collection Library "Max van der Stoel" English Available 5702-014740 303.6 Wil-Int 1997 General Collection Library "Max van der Stoel" English Available 5702-014739 303.6 Wil-Int 1997 General Collection Library "Max van der Stoel" English Available 5702-014738 303.6 Wil-Int 1997 General Collection Library "Max van der Stoel" English Available 5702-014745 303.6 Wil-Int 1997 General Collection Library "Max van der Stoel" English Available 5702-014744 303.6 Wil-Int 1997 General Collection Library "Max van der Stoel" English Available 5702-014743 303.6 Wil-Int 1997 General Collection Library "Max van der Stoel" English Available 5702-014742 303.6 Wil-Int 1997 General Collection Library "Max van der Stoel" English Available 5702-014746 303.6 Wil-Int 1997 General Collection Library "Max van der Stoel" English Available 5702-004851 303.6 Wil-Int 1997 General Collection Library "Max van der Stoel" English Not for loan
Title : The verbally abusive relationship : how to recognize it and how to respond Material Type: printed text Authors: Patricia Evans, Author Edition statement: 3d edition Publisher: Avon, Mass. : Adams Media Corporation Publication Date: 2010 Pagination: 239 p. Size: 23 cm ISBN (or other code): 978-1-440-50463-1 General note: Includes bibliographical references (p. 229-232)
Includes index (p. 237-239)Languages : English (eng) Original Language : English (eng) Descriptors: Interpersonal communication
Interpersonal conflict
Interpersonal relations
Verbal self-defenseClass number: 153.6 Abstract: In this fully expanded and updated third edition of the bestselling classic, you learn why verbal abuse is more widespread than ever, and how you can deal with it. You'll get more of the answers you need to recognize abuse when it happens, respond to abusers safely and appropriately, and most important, lead a happier, healthier life. In two all-new chapters, Evans reveals the Outside Stresses driving the rise in verbal abuse and shows you how you can mitigate the devastating effects on your relationships. She also outlines the Levels of Abuse that characterize this kind of behavior from subtle, insidious put downs that can erode your self-esteem to full-out tantrums of name calling, screaming, and threatening that can escalate into physical abuse. Drawing from hundreds of real situations suffered by real people just like you, Evans offers strategies, sample scripts, and action plans designed to help you deal with the abuse and the abuser. This timely new edition of The Verbally Abusive Relationship, Expanded Third Edition puts you on the road to recognizing and responding to verbal abuse, one crucial step at a time! Contents note: Evaluating your own experience; Two kinds of power : a broad perspective; Personal power : a look at reality II; The abuser and the abusive relationship; the consequences of verbal abuse; The The partner's feeling; Obstacles and indicators; Characteristics and categories of verbal abuse; The anger addict; Conditioning and the partner; The recognition of verbal abuse and asking for change; Responding with impact to verbal abuse; Recovery; Looking back; The underlying dynamics; Stress and verbal abuse; Irrational behavior to the extreme; about therapy; Children and verbal abuse; Where do we go from here; Record link: https://library.seeu.edu.mk/index.php?lvl=notice_display&id=15932 Hold
Place a hold on this item
Copies
Barcode Call number Media type Location Section Status 1702-001505 153.6 Eva-ver 2010 General Collection Library "Max van der Stoel" English Available
